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Medical Identity Theft
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Downloading your Online on Demand Document(s)

How to Download Your Online on Demand Documents

  1. Download Adobe Acrobat Reader 6.0 free from the Adobe site and install it on your PC —you can skip this step if you already have Acrobat Reader 6.0.

  2. Your web confirmation page (receipt) and e-mail order confirmation page contains a link to download your document(s).




  3. If you click on the link on the web page, this will open a separate window and automatically open your Acrobat Reader, and begin downloading your document(s).
  4. If this is your first Online on Demand document, you will get the following notice in Adobe Reader once the download is finished.

    Click Yes. This will open up a window in your Web browser and display the DRM Activator site. You will need to go through the activation process before you can view your document. Once you complete this process the first time, you will not need to go through this again. See below for instructions on how to go through that process.
  5. In Adobe Acrobat 6.0 Reader, a status window show the process of reading the security of the files and downloading the files. This may take a few minutes. Once the download is complete, it will display the document in Acrobat Reader. If you have ordered more than one document, it will display the first document.

  6. To view the remaining documents or if you need to open and view the document later, open Acrobat Reader and go to File -> My Bookshelf…

  7. Your bookshelf will display images of all of your electronic documents. Double-click on the image to open the file.

 

DRM Activator Process

The first time you download an online document from the Online on Demand store, Adobe Acrobat Reader 6.0 will take you through a digital rights management activation process on its DRM Activator site. Once you have completed this process, you will not need to complete it again, and your documents will download directly into your Acrobat Reader Bookshelf for viewing.

  1. Adobe Reader will prompt you to activate the software. Click Yes. It will open up a new window and take you to the Adobe DRM Activator site.

  2. If you have a .NET Passport, you can sign-in using that process. If you do not have a .NET Passport, click on the red link at the bottom of the page.

  3. If you have previously registered with Adobe, and have a login, you can login to complete the process. Otherwise, click on the red Sign up for an Adobe ID link.

  4. On the next page, select the appropriate country from the drop down, then click the red Continue button.

  5. Fill out the form fields on the Enter Your Account Information page. Click the red Continue button at the bottom.

  6. When this is complete, Adobe will take you to its Adobe Store. You can close this window.

  7. Go back to your original order confirmation page, or to your e-mail confirmation. Click on the link to download your document. This should automatically launch Adobe Acrobat 6.0, and it will begin downloading your online document(s). If you ordered more than one document, the first document downloaded will appear. All other documents can be found in your Acrobat Bookshelf, found under the File menu option.